Join our exclusive training and obtain a certificate from the recognized company Girault Pasqué , recommended by Forbes Magazine. This unique training combines theory and practice to prepare you to excel in the field of auditing and quality of service.
Become an expert in quality of service with Girault Pasqué
Exclusive training with certificate!
Training program
Theoretical portion
- Introduction to auditing : Understand the fundamentals of auditing and its importance in the continuous improvement of hotel and catering establishments.
- Mystery Shopping Techniques : Learn the methods and tools used to carry out effective and objective mystery shopping.
- Standards and regulations : Familiarize yourself with the quality, safety and hygiene standards in force in the sector.
- Analysis of results : Develop data analysis skills to interpret audit results and make actionable recommendations.
Practical mystery tour
- Real-life scenario : Put your theoretical knowledge into practice during a mystery visit to a hotel or restaurant establishment.
- On-the-ground assessment : Evaluate every aspect of the customer experience, from greeting to the quality of services offered.
- Audit report : Write a detailed and professional audit report, including observations, strengths and areas for improvement.
Validation interview
- Presentation of Results : Present your audit report to a jury of experts from Girault Pasqué.
- Feedback and Improvement : Receive personalized advice to perfect your skills and optimize your future mystery shopping.
A recognized certification
At the end of the training, you will receive an official certificate from Girault Pasqué, attesting to your expertise in audits and mystery shopping. This certificate, issued by a company recommended by Forbes, will be a valuable asset to your career.
Why choose this formation ?
- Recognized Expertise: Benefit from the experience and know-how of Girault Pasqué, leader in the field of audits and mystery visits.
- Comprehensive Training: Combine theory and practice for an in-depth understanding and immediate application of the knowledge acquired.
- Career Opportunities: Improve your professional prospects with a certificate recognized by a prestigious company.
Training price
The price of the training is €990. This price includes all theoretical sessions, the practical mystery visit, the validation interview and the issuance of the certificate.
Registration and Information
For more information about our training program and to register, contact us today . Don’t miss this unique opportunity to become an expert in quality of service and audit.