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Let’s redefine hotel standards together

Tailor-made support to make excellence a standard in your establishments.
More than
0
verification points during our audits
Present in more than
0
countries around the world
More than
0
years of experience in hospitality/catering
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Experience & Excellency


Anonymous audits of services and services of luxury & prestige establishments.

Girault-Pasqué is a collaboration created in 2011, resulting from a very strong experience in the hotel and catering industry as well as in investigation, this duo decided to put their expertise at the service of large hotels and restaurants to bring them advice and techniques in order to develop their performance and quality through anonymous service audits and mystery shopper services.

Girault-Pasqué has been offering their services to hotel-restaurants for more than 9 years. with more than 100 establishments visited in 25 countries, Girault-Pasqué offers you its experience in order to analyze, experiment and support hotels and restaurants, to provide them with an external point of view and solutions in order to focus on the heart of the business: Customer satisfaction.

Girault-Pasqué is proud to contribute to their success by helping them provide highly satisfying experiences and guarantee an impeccable customer journey. We perform over 600 checkpoints in our reports, which are comprehensive and detailed in every aspect.

« Details make perfection and perfection is not a detail. » Leonardo DeVinci

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They trust us