Girault-Pasqué is a collaboration created in 2011, resulting from a very strong experience in the hotel and catering industry as well as in investigation, this duo decided to put their expertise at the service of large hotels and restaurants to bring them advice and techniques in order to develop their performance and quality through anonymous service audits and mystery shopper services.

Girault-Pasqué has been offering their services to hotel-restaurants for more than 9 years. with more than 100 establishments visited in 25 countries, Girault-Pasqué offers you its experience in order to analyze, experiment and support hotels and restaurants, to provide them with an external point of view and solutions in order to focus on the heart of the business: Customer satisfaction.

Girault-Pasqué is proud to contribute to their success by helping them provide highly satisfying experiences and guarantee an impeccable customer journey. We perform over 600 checkpoints in our reports, which are comprehensive and detailed in every aspect.